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Blankzpods Help Center

<p>Our processing times for orders are Monday through Friday, 9AM through 5PM. Any orders that are received after business hours will not begin to be processed until the following business day. Any orders received after business hours on Fridays will begin processing on the following Monday. We do not do processing on any holidays, so please keep this in mind when determining the time it will take for your order to arrive!</p>

Our processing times for orders are Monday through Friday, 9AM through 5PM. Any orders that are received after business hours will not begin to be processed until the following business day. Any orders received after business hours on Fridays will be

Shipment cut off times?

Shipping & Returns

Can I request to not sign for the package?

Can I ship the products to a different address?

Do we ship on holidays?

Do we ship on the weekends?

Do you ship internationally?

How do I check my tracking code? | What does my tracking code status mean?

How do I check the status of my order?

What does speedy handling mean, and how long does it take?

How long does it take to process my order before it ships?

How long is standard shipping?

I got the wrong product shipped to me.

My package says delivered, but I never got it?

My product says it was shipped and I didn’t receive a tracking number?

Returns & Exchange Policy

Is my product defective? | I need a replacement part? | My device won’t charge?

My product is defective or broken, can I get a refund?

Troubleshooting

Wholesale

How long is the verification process?

How old do I have to be to purchase products?

I changed my name, do I need to re-verify my account?

I moved, do I need to re-verify my account?

Is it legal in my state to buy vape devices or products?

What are valid forms of identification?

What to do if my ID failed verification

Why does my package require a signature?

ID Verification

Can I cancel my order for a refund?

Can I change my order? | I ordered the wrong flavor, can I change it?

I submitted the wrong address, can I change it?

Cancellation policy

Change or Cancel Order

Shipment cut off times?Updated 2 months ago