How long does it take to process my order before it ships?Updated 2 months ago

Typically orders take 1-3 business days to process. First orders will take approximately 3 business days to process. Orders are processed Monday through Friday 9AM - 5PM. Orders received after business hours will not be processed until the next business day. Orders received after business hours on Fridays will process on the following business day. We do not process orders on weekends or holidays.

Our processing time begins once your ID verification is completed, as well as ID verification for anyone else on the order. Below is a link to our knowledge base on the ID verification process: Manually Verify ID

To check the status of your order onsite, you can view your previous transactions in your customer account here. You can also use the Track Order feature on our website. If you need additional information about your order, please send an email with the subject line Order Status Request to [email protected] with the following information:

Your name:

Order number:

Email used to place the order:

Questions about your order: