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Blankzpods Help Center

An order&#x2019;s address can be updated during the processing phase, upon fulfillment we can no longer edit shipping information. Any address provided must match the verified identity address.IF A PACKAGE GETS RETURNED TO BLANKZPODSIf a package is returned to us due to any of the following reasons:<ul><li>an incorrect address</li><li>the address is incomplete</li><li>it is marked &quot;unclaimed&quot; or &#x201C;return to sender&#x201D;</li><li>or it has been deemed undeliverable for any reason</li></ul>Once the package is delivered back to us, our returns team will process it and refund your order.

An order’s address can be updated during the processing phase, upon fulfillment we can no longer edit shipping information. Any address provided must match the verified identity address. IF A PACKAGE GETS RETURNED TO BLANKZPODS. If a package is retur

I submitted the wrong address, can I change it?

Change or Cancel Order

Can I request to not sign for the package?

Can I ship the products to a different address?

Do we ship on holidays?

Do we ship on the weekends?

Do you ship internationally?

How do I check my tracking code? | What does my tracking code status mean?

How do I check the status of my order?

What does speedy handling mean, and how long does it take?

How long does it take to process my order before it ships?

How long is standard shipping?

I got the wrong product shipped to me.

My package says delivered, but I never got it?

My product says it was shipped and I didn’t receive a tracking number?

Returns & Exchange Policy

Shipment cut off times?

Shipping & Returns

Is my product defective? | I need a replacement part? | My device won’t charge?

My product is defective or broken, can I get a refund?

Troubleshooting

Wholesale

How long is the verification process?

How old do I have to be to purchase products?

I changed my name, do I need to re-verify my account?

I moved, do I need to re-verify my account?

Is it legal in my state to buy vape devices or products?

What are valid forms of identification?

What to do if my ID failed verification

Why does my package require a signature?

ID Verification

Can I cancel my order for a refund?

Can I change my order? | I ordered the wrong flavor, can I change it?

Cancellation policy

I submitted the wrong address, can I change it?Updated 2 months ago